Automotive Sales Advisor Bill Estes Ford

Asbury Automotive • Brownsburg, IN

2d

About The Position

Bill Estes Automotive Group, part of Asbury Automotive Group, is seeking an Automotive Sales Advisor to help provide exceptional guest experiences and redefine the car-buying process. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists guests who visit the dealership in person from the initial buying process through the final sale. The Sales Advisor builds customer relationships, identifies customer needs, provides vehicle and pricing information, schedules and confirms appointments, conducts test drives and vehicle walk-arounds, and follows up to encourage repeat business and referrals.

Requirements

• Motivation to be successful.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relations management database.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver's license.
• Ability to pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers and develop a base of referrals and a customer network.
• Respond to internet leads within the store's required time and email product information with pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound follow-up calls about customer inquiries, after sales, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain professional business attire and appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings accounts.
• Flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool to assist with career development.
• Continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Opportunities to participate in community service initiatives, including paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed