Automotive Service Greeter Bill Estes Ford

Asbury Automotive Group • Brownsburg, IN

18h

About The Position

The Service Greeter is the initial point of contact for customers arriving at the dealership for service. The role welcomes customers, helps them feel comfortable, and assists them within the service department. The Service Greeter works with dealership staff and service personnel to support customers and keep scheduled appointments on track. The position also involves moving vehicles between the service lane and the shop, and returning completed vehicles to the service lane for customers.

Requirements

• Have a positive and friendly demeanor.
• Enjoy interacting with customers.
• Be able to follow manufacturer-recommended procedures.
• Be able to work in a fast-paced environment.
• Have a valid driver’s license.
• Be at least 18 years of age.
• Have a high school diploma or military-equivalent experience.
• Pass a pre-employment background check and drug test.

Responsibilities

• Greet arriving service customers and direct them to the appropriate dealership representative or waiting area.
• Communicate customers’ arrival and needs to appropriate dealership staff.
• Work with the service department to keep scheduled appointments on track.
• Move vehicles through the service lane to the shop.
• Bring vehicles back to the service lane for customers when service work is complete.

Benefits

• Weekly pay
• Paid holidays and paid time off
• Deferred Holiday Pay Match
• Paid training
• Stock awards for eligible select management and front-line team members
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans
• Up to 12 weeks of paid pregnancy leave (disability leave)
• Paid parental leave
• Health savings and flexible spending accounts
• Short-term and long-term disability plans
• Whole life and term life insurance
• 401(k) with company match
• Digital career path tool
• Continuous training through Asbury’s Internal Learning Management System
• Professional growth and development opportunities
• Student loan relief resources
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Community service initiatives with paid volunteer hours
• Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED