Automotive Sales Advisor Bill Estes Ford

Asbury Automotive Group • Brownsburg, IN

18h

About The Position

Bill Estes Ford is seeking an energetic, people-focused Automotive Sales Advisor to help provide exceptional customer experiences and redefine the car-buying process. The role responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the dealership from the initial buying process through the final sale. Sales Advisors use the Asbury selling process to understand customer needs, build relationships, and support customers throughout their purchase.

Requirements

• Motivation to succeed.
• Strong customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience using and maintaining a customer relationship management database.
• Must be at least 18 years old.
• Must have a valid driver's license.
• Must pass pre-employment background and drug screenings.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.
• Self-motivated and a team player.

Responsibilities

• Contact and communicate with customers to identify needs using the Asbury selling process.
• Build rapport with customers and develop a referral network.
• Respond to internet leads within the store's required time and email product information with pricing.
• Answer sales phone calls and schedule customer appointments.
• Confirm appointments.
• Make outbound calls to follow up on inquiries, after-sale experiences, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Guide customers through the buying process from start to finish.
• Maintain a professional business appearance.

Benefits

• Weekly pay.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for eligible management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool and continuous training through Asbury's Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives that include paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed