Automotive Service Drive Assistant - Portland, OR | Dick Hannah Dealerships

Dick Hannah Acura • Portland, OR

4d • $20 - $24 • Onsite

About The Position

Dick Hannah Dealerships is hiring a Service Drive Assistant in Portland, Oregon. The role involves moving, washing, and staging customer vehicles; maintaining cleanliness in service departments, shops, and the customer lounge; and supporting the Service Department with tasks as needed. The position emphasizes exceptional customer service, long-term client relationships, and the company’s “Believe in Nice” culture.

This is a full-time role with competitive pay of $20–$24 per hour, depending on experience. The company describes itself as a family-run business established in 1949, focused on innovation and on treating employees and customers with care.

Requirements

• Ability to read and comprehend instructions and information.
• Physical ability to use computer hardware and software.
• Ability to work in a fast-paced environment.
• Team player with a positive attitude and the ability to collaborate in a team-oriented process.
• Valid driver’s license and ability to be insured under company insurance.
• Sense of spatial orientation.
• Ability to drive manual-transmission vehicles.

Responsibilities

• Greet customers, confirm appointments or walk-ins, and coordinate with service advisors.
• Assist with vehicle check-ins by applying protective materials and updating maintenance stickers.
• Retrieve and stage vehicles for customer pickup.
• Refuel rental returns and coordinate with the detail department.
• Monitor incoming vehicles, open garage doors, organize keys and rental inventory, and transport vehicles between locations or to and from auctions.
• Fuel dealership and customer vehicles as needed.
• Print daily schedules and assist the parts department with inventory and materials handling.
• Monitor vehicle alignment reports, report vehicle issues noticed during test drives, and ensure supplies such as seat covers and floor mats are stocked.
• Move and wash customer vehicles and ensure they are in pristine condition.
• Maintain facility cleanliness, including emptying trash cans in service departments and shops and cleaning the customer lounge.
• Support the Service Department with other tasks as needed.
• Perform other duties as assigned by management.

Benefits

• Paid time off: eligible full-time employees accrue 4 hours per pay period, approximately 96 hours in the first year, with accrual increases over time.
• Health benefits beginning the first month after 60 days of employment, including medical, dental, and vision coverage; Health Savings and Flexible Spending accounts; life insurance; and short- and long-term disability coverage.
• 401(k) retirement plan.
• Six paid holidays per year, subject to completion of the introductory period and other company policy eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed