Automotive Service Drive Assistant - Portland, OR | Dick Hannah Dealerships

Dick Hannah Acura•Portland, OR

About The Position

Dick Hannah Dealerships is hiring a full-time Automotive Service Drive Assistant in Portland, Oregon. The role involves moving and washing customer vehicles, keeping the facility clean, and supporting the Service Department with tasks as needed. The assistant helps provide exceptional customer service and foster long-term client relationships in keeping with the company’s “Believe in Nice” culture. The position pays $20–$24 per hour, depending on experience. New full-time employees accrue four hours of paid time off per pay period—approximately 96 hours in the first year—with accrual increases over time. Health benefits begin the first month after 60 days of employment and include medical, dental, vision, Health Savings and Flexible Spending accounts, life insurance, and short- and long-term disability. The company also offers a 401(k) plan and six paid holidays per year, subject to completion of the introductory period and other eligibility requirements. Dick Hannah Dealerships describes itself as a family-run business established in 1949, focused on innovation and guided by the values of Family, Integrity, Respect, and Purpose. The company is an equal opportunity employer and prohibits discrimination and harassment on legally protected grounds.

Requirements

Ability to read and comprehend instructions and information.
Physical ability to use computer hardware and software.
Ability to work in a fast-paced environment.
Team player with a positive attitude and ability to collaborate in a team-oriented process.
Valid driver's license and ability to be insured under company insurance.
Sense of spatial orientation.
Ability to drive manual-transmission vehicles.

Responsibilities

Greet customers, confirm appointments or walk-ins, and coordinate with service advisors.
Assist with vehicle check-ins by applying protective materials and updating maintenance stickers.
Retrieve and stage vehicles for customer pickup.
Refuel rental returns and coordinate with the detail department.
Monitor incoming vehicles, open garage doors, organize keys and rental inventory, and transport vehicles between locations or to and from auctions.
Fuel dealership and customer vehicles as needed.
Print daily schedules and assist the parts department with inventory and materials handling.
Monitor vehicle alignment reports, report vehicle issues observed during test drives, and ensure supplies such as seat covers and floor mats are stocked.
Move and wash customer vehicles and keep them in pristine condition.
Maintain facility cleanliness by emptying trash cans in service departments and shops and cleaning the customer lounge.
Support the Service Department with other tasks as needed.
Perform other duties as assigned by management.