Automotive Service Advisor

King O'Rourke Auto Group•Smithtown, NY
•Onsite

About The Position

King O’Rourke Cadillac Buick GMC, located on Route 347 in Smithtown, New York, is seeking an experienced Service Advisor for its busy shop. The dealership is Long Island’s largest Cadillac, Buick and GMC dealer and offers top pay for an experienced General Motors Service Advisor with Reynolds & Reynolds / Ignite experience. Compensation is listed as $90,000–$115,000 per year. The position offers a strong base salary, an aggressive end-of-month commission plan, and quarterly bonuses.

Requirements

  • Experience as a Service Advisor, particularly with General Motors.
  • Strong customer, people, and telephone skills.
  • Commitment to customer service satisfaction.
  • A record of successfully resolving customer service issues.
  • Professional and courteous manner when interacting with customers.
  • Attention to detail.
  • Ability to communicate effectively with customers and employees.
  • Proven track record of achieving goals.
  • Reynolds & Reynolds / Ignite experience is requested for top pay.

Nice To Haves

  • Knowledge of vehicle repairs and warranty work.

Responsibilities

  • Interact with customers to determine their service needs.
  • Resolve customer service issues.
  • Communicate effectively with customers and employees.
  • Work toward and achieve established goals.

Benefits

  • Strong base salary
  • Aggressive end-of-month commission plan
  • Quarterly bonuses available
  • Medical benefits
  • 401(k) with matched dollars
  • Paid vacation
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