Automotive Service Advisor
Gordie Boucher Ford of West Bend•West Bend, WI
•Onsite
About The Position
The Boucher Automotive Group is looking to hire a Service Advisor. This role involves diagnosing automotive issues by listening to customer descriptions, clarifying symptoms, conducting inspections, taking test drives, and reviewing maintenance records and service schedules. The Service Advisor will also prepare repair orders detailing identified problems and required services, obtain customer approval, and enter the information into the service database system.
Requirements
- Must have equipment maintenance and product knowledge
- Motivated self-starter
- Outgoing
- Proactive
- Willing to learn
- Able to work in a fast-paced environment
- Positive attitude
- Top-rated CSI standards
- Focus on world-class customer service
- Clean driving record
- Drug test required
Nice To Haves
- Previous dealership experience preferred
- ADP experience is preferred
Responsibilities
- Determining automotive problems and services by listening to customer's descriptions of symptoms
- Clarifying the description of problems
- Conducting inspections
- Taking test drives
- Checking vehicle maintenance records
- Examining service schedules
- Preparing repair orders by describing symptoms, problems, and causes discovered, as well as repairs and services required
- Obtaining approval signatures
- Entering RO into the service database system
Benefits
- Competitive benefits package
- Strong base salary/commission
- Health insurance
- Dental
- Vision
- Cafeteria plan
- Paid vacation days
- Several spiffs
- Incredible rewards/benefits for top performers
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
