Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Fort Lauderdale, FL

18d•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Ft. Lauderdale, Florida. This customer-service-focused role combines customer care and sales in an automotive maintenance environment. The Service Advisor is the main point of contact between customers and auto technicians, guides customers through their selected services, and explains recommended services, benefits, costs, and product features in an understandable way. The position is suited to someone who enjoys working with people and cars, building customer trust, and achieving sales goals. The role offers competitive base pay plus commission, with the opportunity to earn up to $80,000 per year. ACE describes its environment as supportive and collaborative, with an emphasis on teamwork, mutual support, dedication, and fun.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, demonstrate patience and empathy, stay organized, prioritize tasks, and pay attention to detail.
Passion for cars.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through their elected services and act as the main point of contact between customers and auto technicians.
Review service findings and advise customers about tires, brakes, and other recommended services.
Explain service benefits, costs, and product features clearly to help customers make decisions.
Build customer connections and trust to encourage repeat business.