Automotive Service Advisor
About The Position
All Star Hyundai of Baton Rouge, a Hudson Automotive Company, is seeking Automotive Service Advisors to join its award-winning, high-volume service team. The role involves guiding customers through the service process and delivering a strong customer experience. The position offers a stated yearly earning potential of $60,000–$120,000+ for top performers, along with manufacturer incentives and bonuses. Company-provided training and career development are available. Hudson Automotive Group is a third-generation, family-owned and operated business founded in 1948. It has grown from one location to an organization with more than 60 dealerships and over 4,500 employees across seven states, concentrated in the Southeast. The dealerships have received several manufacturer customer-service awards. Hudson Automotive was voted a Best Place to Work in South Carolina in 2019.
Requirements
- Previous customer service experience is required.
- Proven experience delivering a strong customer experience.
- Ability to successfully guide customers throughout the service process.
- Experience with customer relationship management (CRM) software.
- Excellent communication skills.
- Strong emotional intelligence.
Nice To Haves
- Previous service or sales experience is preferred.
Responsibilities
- Guide customers throughout the service process.
- Deliver a strong customer experience.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- 401(k) with company match
- Paid vacation and holidays
- Yearly accrued paid time off (PTO)
- Company-provided training and career development
- Employee discounts on products and services
- Manufacturer incentives and bonuses
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
