Automotive Service Advisor
Byers Chrysler Jeep Dodge Ram•Whitehall, OH
About The Position
Byers Automotive is hiring an Automotive Service Advisor to support its service department and provide a positive customer experience. The family-owned and operated dealership has served its community since 1897 and emphasizes delivering award-winning service and value. The role oversees the service drive lane, assists customers with inquiries, and helps coordinate technicians’ work. Byers Automotive is an Equal Opportunity Employer and conducts business in a drug-free work environment.
Requirements
- Organized and friendly personality.
- Demonstrated ability to manage others.
- Time management skills.
- Excellent communication skills with customers.
- Professional, well-groomed personal appearance.
- Clean driving record.
- Willingness to submit to a pre-employment background check.
Responsibilities
- Oversee the flow of the drive lane and ensure customers receive prompt, courteous, and effective service.
- Take ownership of the customer experience and carry out additional assignments that help leave customers with a positive impression of the dealership.
- Provide concierge support for owner inquiries by phone or in person to ensure customers are not mishandled.
- Ensure the daily inventory of technicians’ time is consistently sold to service customers.
- Distribute work efficiently among technicians.
Benefits
- Medical, dental, and vision coverage.
- Flexible spending accounts.
- Short- and long-term disability coverage.
- Life insurance.
- 401(k) plan with company match.
- Vacation pay.
- Paid holidays.
- Growth opportunities.
- Paid training.
- Employee vehicle purchase plans.
- Long-term job security.
- Health and wellness benefits.
- Flexible work schedule.
- Discounts on products and services.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
