Automotive Service Advisor
About The Position
Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Brandon, Florida. The role focuses on providing excellent customer care while achieving sales goals. The Service Advisor guides customers through selected services and serves as the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended services—including tires, brakes, and other maintenance—in clear terms, covering benefits, costs, and product features to help customers make informed decisions. Building trust and repeat business is central to the role. ACE is a full-service lubrication, fluid, and automotive maintenance center that aims to provide fast, friendly, clean, and professional service. The company describes its culture as collaborative and team-oriented, and encourages employees to share ideas. Compensation includes base pay plus commission, with earnings of up to $80,000 per year. Benefits include paid vacation after one year, health care coverage, dental and vision insurance, basic life insurance, short- and long-term disability, a 401(k) savings and retirement program, bereavement leave, performance and longevity bonus platforms, and employee oil changes and discounts.
Requirements
- Be at least 18 years old.
- Have previous sales and service advisor experience.
- Have a valid driver's license.
- Have strong customer service and sales skills.
- Have excellent communication skills and the ability to connect with people.
- Be patient and empathetic.
- Be organized, able to prioritize tasks, and detail-oriented.
- Have a passion for cars.
Responsibilities
- Provide excellent customer care while working toward sales goals.
- Guide customers through their selected services and serve as the main point of contact between customers and automotive technicians.
- Review recommended services following a vehicle service review, including tires, brakes, and other maintenance.
- Explain the benefits, costs, and features of products and services in an understandable way.
- Build customer trust and encourage repeat business.
Benefits
- Competitive base pay plus commission; earnings up to $80,000 per year.
- Paid vacation after one year of employment.
- Comprehensive health care coverage.
- Dental insurance.
- Vision insurance.
- Basic life insurance.
- Short-term and long-term disability coverage.
- 401(k) savings and retirement program.
- Bereavement leave.
- Performance and longevity bonus platforms.
- Employee oil changes and discounts.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
