Automotive Service Advisor

Anderson Automotive Group • Charleston, SC

14d

About The Position

Fred Anderson Automotive Group is seeking an Automotive Service Advisor for Toyota of Charleston. The advisor delivers professional, quality service to customers bringing in vehicles for scheduled maintenance and repairs. The role involves building rapport, communicating with customers, assisting them through the service process, and presenting recommended repairs and maintenance. The company is a family-owned and operated automotive group founded in 1955, with dealerships representing multiple vehicle manufacturers.

Requirements

• Friendly and outgoing personality.
• Strong communication and organizational skills.
• Strong time-management skills.
• Ability to build rapport with customers and follow up throughout the service process.
• Prior sales, customer service, or hospitality experience.
• Valid driver’s license with an acceptable motor vehicle record.
• High school diploma or equivalent.

Responsibilities

• Build rapport with customers and follow up with them throughout the service process.
• Assist customers in maintaining vehicles according to manufacturer standards.
• Present needed repairs and maintenance in a knowledgeable, professional, and high-quality manner.
• Provide a high level of customer service.
• Learn to overcome objections, close sales, and complete the sales process according to company standards.

Benefits

• Career growth and advancement opportunities.
• Leadership development, training, and learning systems.
• Competitive compensation plans.
• 401(k) retirement plan with company match.
• Comprehensive health benefits, including telehealth and behavioral health services.
• Paid employee referral, recognition, and bonus programs.
• Paid time off, bereavement, and vacation benefits.
• Maternity and paternity leave.
• Employee discounts on parts, service, vehicle purchases, and local entertainment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED