Automotive Service Advisor

ACE Jiffy Lube•Surfside Beach, SC

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Surfside Beach, South Carolina. The role focuses on providing positive customer experiences while achieving sales goals. The Service Advisor guides customers through selected services and serves as the main point of contact between customers and auto technicians. After technicians review a vehicle, the advisor explains recommended services—including tires, brakes, and other maintenance—along with their benefits, costs, and product features. Building customer connections and trust to encourage repeat business is central to the position. Compensation includes base pay plus commission, with the opportunity to earn up to $80,000 per year. ACE is a full-service lubrication, fluid, and automotive maintenance center committed to providing fast, friendly, clean, and professional service. The company describes its culture as collaborative and team-oriented, and encourages employees to share ideas.

Requirements

  • Must be at least 18 years old.
  • Previous sales and service advisor experience.
  • Valid driver's license.
  • Strong customer service and sales skills.
  • Excellent communication skills and the ability to connect with others.
  • Patience and empathy.
  • Organization and the ability to prioritize tasks effectively.
  • Attention to detail.
  • Passion for cars.

Responsibilities

  • Provide excellent customer care while working toward sales goals.
  • Guide customers through their selected vehicle services.
  • Serve as the main point of contact between customers and auto technicians.
  • Explain recommended services, including tires, brakes, and other maintenance, in an easy-to-understand way.
  • Explain the benefits, costs, and product features of recommended services to help customers make decisions.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Paid vacation after one year of employment.
  • Comprehensive health care coverage.
  • Dental insurance.
  • Vision insurance.
  • Basic life insurance.
  • Short-term disability.
  • Long-term disability.
  • 401(k) savings and retirement program.
  • Bereavement leave.
  • Performance and longevity bonus platforms.
  • Employee oil changes and discounts.
  • Competitive base pay plus commission; opportunity to earn up to $80,000 per year.
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