Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Boca Raton, FL

19d•$80,000•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in East Boca Raton, Florida. The role focuses on delivering positive customer experiences while meeting sales goals. The Service Advisor guides customers through their selected services, serves as the main point of contact between customers and automotive technicians, and explains recommended maintenance and repair services, including tires and brakes, along with their benefits, costs, and features. Building trust and repeat business through clear communication and customer care is central to the position. Compensation includes base pay plus commission, with the opportunity to earn up to $80,000 per year. ACE describes its workplace as supportive and collaborative, with an emphasis on teamwork, mutual support, dedication, and employee ideas. The company is a full-service lubrication, fluid, and automotive maintenance center and aims to provide fast, friendly, clean, and professional service.

Requirements

Must be 18 years old or older.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.
Passion for cars.

Responsibilities

Guide customers through the services they have selected.
Act as the main point of contact between customers and automotive technicians.
Review service findings and advise customers about tires, brakes, and other recommended services.
Explain the benefits, costs, and features of products and services so customers can make informed decisions.
Build customer connections and trust to encourage repeat business.
Work toward sales goals while providing excellent customer care.