Automotive Service Advisor
About The Position
Atlantic Coast Enterprises is hiring a full-time Automotive Service Advisor in Tampa, Florida. The role focuses on providing excellent customer experiences while achieving sales goals. The Service Advisor guides customers through selected services and serves as the primary point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended services, including tires, brakes, and other maintenance, in an understandable way, covering their benefits, costs, and features. Building trust and encouraging repeat business are important parts of the position. Compensation includes base pay plus commission, with earnings of up to $80,000 per year.
Requirements
- Be at least 18 years old.
- Have previous sales and service advisor experience.
- Have a valid driver's license.
- Have strong communication and customer service skills.
- Be able to connect with people, show patience and empathy, and discuss cars.
- Be organized, able to prioritize tasks effectively, and detail-oriented.
Responsibilities
- Provide excellent customer service and help ensure positive customer experiences.
- Achieve sales goals.
- Guide customers through their selected services.
- Act as the main point of contact between customers and automotive technicians.
- Explain recommended services, benefits, costs, and product features clearly.
- Build customer connections and trust to encourage repeat business.
Benefits
- Paid vacation after one year of employment.
- Comprehensive health care coverage.
- Dental and vision insurance.
- Basic life insurance.
- Short-term and long-term disability coverage.
- A 401(k) savings and retirement program.
- Bereavement leave.
- Performance and longevity bonus platforms.
- Employee oil changes and discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
