Automotive Service Advisor
Hartford Toyota Superstore•Hartford, CT
•Onsite
About The Position
We are seeking a motivated, professional, and customer-focused Import Automotive Service Advisor to join our growing service department. The ideal candidate will have excellent communication skills, strong computer proficiency, and a passion for providing exceptional customer service.
Requirements
- Strong customer service and people skills.
- Professional appearance and attitude.
- Comfortable working with computers and dealership management software.
- Excellent organizational and multitasking abilities.
- Ability to work in a fast-paced environment.
- Valid driver's license with a good driving record.
- Must be able to pass a pre-employment drug screening.
- Dependable, punctual, and willing to work as part of a team.
- Positive attitude and strong desire to succeed.
Nice To Haves
- Previous automotive service advisor experience preferred, especially with import vehicles.
Responsibilities
- Greet customers promptly and professionally.
- Listen to customer concerns and accurately document vehicle service needs.
- Communicate repair recommendations and service updates clearly.
- Coordinate with technicians to ensure efficient workflow and timely repairs.
- Prepare repair orders, estimates, and invoices.
- Maintain consistent communication with customers throughout the service process.
- Deliver an outstanding customer experience from vehicle drop-off to pick-up.
Benefits
- Competitive pay based on experience.
- Health and benefits package.
- Paid vacation and holidays.
- Ongoing training and career advancement opportunities.
- Supportive team environment with a growing dealership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
