Automotive Service Advisor

ACE Jiffy Lube•Hialeah, FL

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Miami, Florida. The role is suited to someone passionate about cars, customer service, and sales, and who wants to contribute to a team-oriented workplace. Compensation includes a competitive base pay plus commission, with earnings of up to $80,000 per year. The Service Advisor provides excellent customer care and works toward sales goals. They guide customers through selected services, serve as the main point of contact between customers and auto technicians, and explain recommended maintenance and products—including tires, brakes, and other services—in clear, accessible terms. By explaining benefits, costs, and product features, the advisor helps customers make informed decisions and builds trust to encourage repeat business.

Requirements

  • Be at least 18 years old.
  • Previous sales and service advisor experience.
  • Valid driver's license.
  • Strong communication and customer service skills.
  • Ability to connect with people, show patience and empathy, and discuss cars.
  • Organization, effective task prioritization, and attention to detail.

Responsibilities

  • Provide excellent customer service while working toward sales goals.
  • Guide customers through the services they have selected.
  • Serve as the main point of contact between customers and auto technicians.
  • Review service recommendations with customers, including recommendations for tires, brakes, and other services.
  • Explain service benefits, costs, and product features clearly to help customers make informed decisions.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Paid vacation after one year of employment.
  • Comprehensive health care coverage.
  • Dental and vision insurance.
  • Basic life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) savings and retirement program.
  • Bereavement leave.
  • Performance and longevity bonus platforms.
  • Employee oil changes and discounts.
  • Competitive base pay plus commission, with potential earnings up to $80,000 per year.
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