Automotive Service Advisor

ACE Jiffy Lube • Fort Lauderdale, FL

16d • Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in Fort Lauderdale, Florida. The role is focused on providing positive customer experiences while achieving sales goals. The Service Advisor is the primary point of contact between customers and automotive technicians, guiding customers through selected services and explaining recommended maintenance, costs, benefits, and product features in an understandable way. Building trust and repeat business is important. Compensation includes base pay plus commission, with potential earnings up to $80,000 per year.

Requirements

• Must be at least 18 years old.
• Previous sales and service advisor experience.
• Valid driver's license.
• Excellent communication and customer service skills.
• Ability to connect with people, show patience and empathy, stay organized, prioritize tasks, and pay attention to detail.

Responsibilities

• Provide excellent customer service and help create positive customer experiences.
• Guide customers through their elected services and act as the main point of contact between customers and auto technicians.
• Review recommended services following a vehicle service review, including tires, brakes, and other maintenance.
• Explain service benefits, costs, and product features clearly to help customers make informed decisions.
• Build customer connections and trust to encourage repeat business.
• Work toward sales goals.

Benefits

• Paid vacation after one year of employment.
• Comprehensive health care coverage.
• Dental and vision insurance.
• Basic life insurance.
• Short-term and long-term disability coverage.
• 401(k) savings and retirement program.
• Bereavement leave.
• Performance and longevity bonus platforms.
• Employee oil changes and discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed