Automotive Service Advisor | Paid Training | $75K to $90K+ Earning Potential
About The Position
Allen Turner Automotive of Auburn is seeking motivated, customer-focused professionals to serve as Automotive Service Advisors across its Auburn dealerships. The Service Advisor is the primary point of contact between customers and the service department, helping customers understand vehicle needs, recommending appropriate maintenance and repairs, and providing a smooth experience from check-in through vehicle delivery. Candidates may bring Automotive Service Advisor experience or a background in customer service, sales, hospitality, or another automotive role. The company provides paid training, mentorship, tools, resources, and leadership support. The role offers a commission and bonus pay plan with an advertised earning potential of $75,000–$90,000+ annually, depending on dealership location and individual performance. The position is based at Allen Turner Chevrolet-Cadillac of Auburn in Auburn, Alabama, and requires a flexible schedule that includes Saturdays.
Requirements
- Strong communication, organization, and interpersonal skills.
- Ability to explain technical information in a clear, customer-friendly manner.
- Excellent time management and multitasking abilities in a fast-paced environment.
- Strong attention to detail and commitment to customer satisfaction.
- Professional appearance and strong personal integrity.
- Valid driver's license with a clean driving record.
- Ability to work a flexible schedule, including Saturdays.
- Successful completion of a pre-employment drug screen, background check, and motor vehicle record (MVR) screening.
Nice To Haves
- One or more years of customer service or Service Advisor experience is preferred.
- Automotive experience is a plus but is not required; candidates with strong customer service, sales, or hospitality backgrounds are encouraged to apply.
Responsibilities
- Greet customers promptly and professionally while building lasting relationships.
- Listen to customer concerns and accurately document vehicle issues.
- Recommend maintenance and repair services based on manufacturer guidelines and vehicle condition.
- Prepare accurate repair orders and provide clear estimates for services.
- Communicate repair recommendations, timelines, and costs to customers.
- Coordinate with technicians to ensure repairs are completed efficiently and accurately.
- Follow up with customers throughout the repair process and after service to ensure satisfaction.
- Maintain accurate customer and vehicle records.
- Work closely with the service team to achieve customer satisfaction and department goals.
- Maintain a professional appearance and positive attitude.
- Perform other duties as assigned.
Benefits
- Competitive commission and bonus pay plan with unlimited earning potential.
- Comprehensive paid training and ongoing professional development.
- Supportive leadership team invested in employee success.
- Opportunities for career advancement within a growing automotive group.
- Medical, dental, and vision insurance.
- Company-paid life insurance and short- and long-term disability coverage.
- 401(k) with company match and profit sharing.
- Paid time off for vacation and sick leave.
- Employee vehicle purchase program.
- Employee appreciation events, service awards, holiday celebrations, food truck events, and more.
- Positive, professional, team-oriented work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
