About The Position

Szott Automotive Group is seeking motivated, customer-focused Automotive Service Advisors to represent its service department and deliver an exceptional customer experience. The role offers performance-based compensation, with potential annual earnings of $75,000 or more that are not guaranteed, as well as weekly and monthly bonus opportunities. Advisors work with customers, technicians, and parts teams to identify vehicle service needs, present repair recommendations, and keep repairs moving efficiently. The company describes a fun, supportive, team-oriented environment with paid training and opportunities for career advancement into leadership and management.

Requirements

  • Minimum of 2 years of automotive Service Advisor experience.
  • Experience with dealership service systems and processes.
  • Strong communication, organization, and customer service skills.
  • A sales-minded attitude and ability to build customer trust.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Valid driver's license.
  • Ability to complete applicable background checks and drug screenings.
  • Positive attitude, strong work ethic, pride in work, and drive to succeed.

Nice To Haves

  • Stellantis (Chrysler, Dodge, Jeep, Ram) dealership experience.

Responsibilities

  • Greet customers enthusiastically and professionally.
  • Build lasting customer relationships through honesty, trust, and communication.
  • Listen to customer concerns and help identify vehicle service needs.
  • Clearly and confidently present repair recommendations and estimates.
  • Work with technicians and parts teams to keep repairs moving efficiently.
  • Follow up with customers and keep them informed throughout the repair process.
  • Help achieve sales, customer satisfaction, and service department performance goals.
  • Deliver a customer experience that encourages customers to return.

Benefits

  • Performance-based annual earning potential of $75,000 or more; actual earnings vary and are not guaranteed.
  • Competitive compensation.
  • Weekly and monthly performance bonus opportunities.
  • 401(k) with company matching.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid time off.
  • Paid training and professional development.
  • Employee discounts.
  • Career advancement opportunities.
  • Fun team events and company cookouts.
  • Supportive, team-focused work environment.
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