About The Position
Szott Automotive Group is seeking a motivated, customer-focused Automotive Service Advisor to represent its service department and provide an exceptional customer experience. The role involves helping customers understand their vehicle’s service needs, presenting recommendations and estimates, coordinating with technicians and parts teams, and keeping customers informed throughout repairs. The company describes a busy, team-oriented environment with performance-based earning potential, weekly and monthly bonuses, paid training, and opportunities for career advancement. Advertised annual earnings of $75,000 or more are not guaranteed and vary based on individual sales, productivity, and bonus achievement.
Requirements
- At least 2 years of automotive Service Advisor experience.
- Experience with dealership service systems and processes.
- Strong communication, organization, and customer service skills.
- A sales-minded attitude and the ability to build customer trust.
- Ability to thrive in a fast-paced, team-oriented environment.
- Valid driver's license.
- Ability to complete applicable background checks and drug screenings.
- Positive attitude, strong work ethic, pride in one's work, and a desire to succeed.
Nice To Haves
- Stellantis (Chrysler, Dodge, Jeep, Ram) dealership experience.
Responsibilities
- Greet customers with enthusiasm and professionalism.
- Build lasting customer relationships through honesty, trust, and communication.
- Listen to customer concerns and help identify vehicle service needs.
- Present repair recommendations and estimates clearly and confidently.
- Work closely with technicians and parts teams to keep repairs moving efficiently.
- Follow up with customers and keep them informed throughout the repair process.
- Help achieve sales, customer satisfaction, and service department performance goals.
- Deliver a customer experience that encourages customers to return.
Benefits
- $75,000+ annual earning potential; actual earnings vary and are not guaranteed.
- Competitive compensation.
- Weekly and monthly performance bonus opportunities.
- 401(k) with company matching.
- Health, dental, and vision insurance.
- Paid time off.
- Paid training and professional development.
- Employee discounts.
- Career advancement opportunities.
- Team events and company cookouts.
- Supportive, team-focused work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
