Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Pompano Beach, FL

18d•$80,000•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is seeking a full-time Automotive Service Advisor in Pompano Beach, Florida. The Service Advisor provides excellent customer care while working toward sales goals and serves as the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended services—including tires, brakes, and other maintenance—in clear, understandable terms. They help customers make informed decisions by explaining service benefits, costs, and product features. Building trust and customer relationships is important for earning repeat business.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people and patience and empathy when working with customers.
Ability to stay organized, prioritize tasks, and pay attention to detail.
Passion for cars.

Responsibilities

Provide excellent customer service and help ensure positive customer experiences.
Guide customers through the services they have selected.
Serve as the main point of contact between customers and auto technicians.
Explain recommended tires, brakes, and other services following a vehicle service review.
Explain the benefits, costs, and features of products and services to help customers make informed decisions.
Work toward sales goals and build customer trust to encourage repeat business.