Automotive Service Advisor - Honda

Ciocca Management Company Inc•York, PA
•$40,000 - $80,000

About The Position

Ciocca Honda of York is seeking an energetic, enthusiastic, and highly motivated automotive service advisor to join its growing team. The role offers the opportunity to support customers and the community while pursuing financial and career goals. The position is full-time and includes some Saturdays. Pay is commission-based, with potential annual earnings of $40,000–$80,000.

Requirements

  • A consistent record of service and sales success.
  • A strong record of positive customer satisfaction results.
  • A valid driver’s license and clean driving record.

Responsibilities

  • Oversee service orders and drive-lane workflow, ensuring customers receive prompt, courteous, and effective service.
  • Provide concierge support for owner inquiries by phone or in person and help ensure customers are handled appropriately.
  • Ensure technicians’ available time is consistently sold to service customers.
  • Distribute work efficiently among technicians.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems and order parts and tools as necessary.

Benefits

  • Paid time off and holidays.
  • Air-conditioned shops and facilities that are continually being upgraded.
  • 401(k) retirement plan with company matching.
  • Medical, dental, prescription, and vision insurance.
  • Advancement opportunities within the Ciocca Automotive Family.
  • Employee discounts on purchases, repairs, service, and washes.
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