Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Boca Raton, FL
•$80,000

About The Position

Atlantic Coast Enterprises in Boca Raton, Florida, is hiring a full-time Automotive Service Advisor to provide excellent customer service and help achieve sales goals. The advisor guides customers through selected services and serves as the main point of contact between customers and automotive technicians. After vehicle service reviews, the advisor explains recommended services—including tires and brakes—and helps customers make informed decisions by clearly describing benefits, costs, and product features. Building customer connections and trust is important to encouraging repeat business. Compensation includes base pay plus commission, with potential earnings of up to $80,000 per year.

Requirements

  • Be at least 18 years old.
  • Have previous sales and service advisor experience.
  • Have a valid driver's license.
  • Have strong communication and customer service skills.
  • Be patient and able to empathize with customers.
  • Be organized and able to prioritize tasks effectively.
  • Be detail-oriented.
  • Have a passion for cars and the ability to connect with people.

Responsibilities

  • Provide excellent care to customers while working toward sales goals.
  • Guide customers through their selected vehicle services.
  • Act as the primary point of contact between customers and automotive technicians.
  • Explain recommendations following vehicle service reviews, including tires, brakes, and other services.
  • Clearly communicate service benefits, costs, and product features to help customers make informed decisions.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Paid vacation after one year of employment
  • Comprehensive health care coverage
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) savings and retirement program
  • Bereavement leave
  • Performance and longevity bonus programs
  • Employee oil changes and discounts
  • Competitive base pay plus commission
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