Automotive Service Advisor
Vaden Hyundai Brunswick•Brunswick, GA
About The Position
Vaden Automotive is seeking an experienced, knowledgeable, and customer-focused Automotive Service Advisor to join its service team. The role involves building customer trust, communicating repair recommendations clearly, and helping keep a busy service department moving. The position is with a growing dealership backed by Vaden Automotive’s experience, resources, and stability. Vaden Automotive has served customers and communities throughout Georgia and South Carolina for more than 50 years and offers opportunities to build a long-term career.
Requirements
- Previous Automotive Service Advisor experience is strongly preferred.
- Dealership or independent automotive repair experience is welcome.
- Solid understanding of automotive maintenance and repair.
- Strong communication, customer service, and interpersonal skills.
- Excellent organization and time-management abilities.
- Ability to prioritize and multitask in a fast-paced environment.
- Professional appearance and positive attitude.
- Team-oriented approach and strong work ethic.
- Valid driver's license.
- High school diploma or equivalent.
- Must pass a pre-employment background check and MVR.
Nice To Haves
- CDK and Xtime experience is a strong plus.
Responsibilities
- Greet customers and create a professional, welcoming service experience.
- Listen to customer concerns and accurately document vehicle needs.
- Schedule appointments and manage repair orders.
- Review recommended maintenance and repairs with customers.
- Explain technical information in a way customers can easily understand.
- Communicate repair updates and timelines throughout the service process.
- Work closely with technicians to monitor vehicle repairs.
- Recommend appropriate maintenance and dealership services.
- Review completed work with customers before vehicle delivery.
- Follow up with customers and build relationships that encourage repeat business.
- Maintain a high level of customer satisfaction throughout the service experience.
Benefits
- Competitive pay consisting of salary, commission, and bonuses.
- Health, dental, and vision insurance.
- 401(k) with employer match.
- Paid vacation and holidays.
- Employee discounts on vehicles, service, and parts.
- Ongoing training and professional development.
- Career advancement opportunities within Vaden Automotive.
- Supportive leadership and team environment.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
