Automotive Service Advisor
About The Position
Atlantic Coast Enterprises (ACE) is seeking a full-time Automotive Service Advisor in Lake Worth, Florida. The position focuses on delivering excellent customer service while achieving sales goals. The advisor guides customers through selected services and serves as the main point of contact between customers and automotive technicians. After technicians review a vehicle, the advisor explains recommended services—including tires, brakes, and other maintenance—in clear terms, covering benefits, costs, and product features. Building trust and customer relationships to encourage repeat business is an important part of the role. Compensation includes base pay plus commission, with potential earnings up to $80,000 per year.
Requirements
- Be at least 18 years old.
- Have previous sales and service advisor experience.
- Have a valid driver's license.
- Have strong communication and customer service skills.
- Be able to connect with people, show patience and empathy, and communicate about cars.
- Be organized, able to prioritize tasks effectively, and detail-oriented.
Responsibilities
- Provide excellent customer care while working toward sales goals.
- Guide customers through the services they have selected.
- Act as the main point of contact between customers and automotive technicians.
- Explain recommended services, including tires, brakes, and other vehicle maintenance, in a clear and understandable way.
- Explain service benefits, costs, and product features to help customers make informed decisions.
- Build trust and customer relationships that encourage repeat business.
Benefits
- Paid vacation after one year of employment.
- Comprehensive health care coverage.
- Dental and vision insurance.
- Basic life insurance.
- Short-term and long-term disability coverage.
- Savings and retirement 401(k) program.
- Bereavement leave.
- Performance and longevity bonus platforms.
- Employee oil changes and discounts.
- Competitive base pay plus commission, with potential earnings up to $80,000 per year.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
