Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Saint Petersburg, FL

17d•$80,000

About The Position

Atlantic Coast Enterprises in St. Petersburg, Florida, is hiring a full-time Automotive Service Advisor to provide positive customer experiences and help achieve sales goals. The advisor guides customers through selected services and serves as the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended services, including tires, brakes, and other maintenance, and helps customers make informed decisions by clearly describing benefits, costs, and product features. Building trust and customer relationships is important to earning repeat business. Compensation includes base pay plus commission, with potential earnings of up to $80,000 per year. The company describes its environment as team-oriented and supportive.

Requirements

Be at least 18 years old.
Have previous sales and service advisor experience.
Have a valid driver's license.
Have strong communication and customer service skills.
Be able to connect with people, show patience and empathy, and communicate about cars.
Be organized, able to prioritize tasks, and detail-oriented.

Responsibilities

Provide excellent customer service and work toward sales goals.
Guide customers through the services they have selected.
Act as the main point of contact between customers and automotive technicians.
Explain recommended services, including tires, brakes, and other maintenance, in an understandable way.
Explain the benefits, costs, and features of products and services to help customers make decisions.
Build customer trust and relationships to encourage repeat business.