Automotive Service Advisor
About The Position
Fred Anderson Automotive Group is hiring an Automotive Service Advisor for Kia of Greer. The advisor provides quality, professional service to customers bringing in vehicles for scheduled maintenance and repairs. The role requires building rapport, guiding customers through the service process, following up with guests, and presenting recommended repairs and maintenance in a knowledgeable and professional manner. The advisor also assists customers in maintaining their vehicles according to manufacturer standards and works through the sales process in accordance with company standards. Fred Anderson Automotive Group is a family-owned and operated business founded in 1955, with more than 65 years of history. Its dealerships represent multiple automotive manufacturers and serve markets in the Southeast. The company describes its culture as caring, respectful, and focused on community, career growth, and development.
Requirements
- Friendly and outgoing personality.
- Strong communication and organizational skills.
- Strong time-management skills.
- Ability to build rapport with customers.
- Prior sales, customer service, or hospitality experience.
- Valid driver’s license with an acceptable motor vehicle record.
- High school diploma or equivalent.
Responsibilities
- Build rapport with customers and follow up with guests throughout the service process.
- Assist customers in maintaining vehicles according to manufacturer standards.
- Present needed repairs and maintenance in a high-quality, professional, and knowledgeable manner.
- Learn to overcome objections, close sales, and complete all steps of the sales process in accordance with company standards.
- Provide a high level of customer service to guests.
Benefits
- Career growth and advancement opportunities.
- Leadership development, innovative training, and learning systems.
- Competitive compensation plans.
- 401(k) retirement plan with company match.
- Comprehensive health benefits, including telehealth and behavioral health services.
- Paid employee referral, recognition, and bonus programs.
- Paid time off, bereavement, and vacation benefits.
- Maternity and paternity leave.
- Employee discounts on parts, service, vehicle purchases, and local entertainment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
