Automotive Service Advisor

Ford Lincoln of Lafayette•Lafayette, IN
•Onsite

About The Position

Ford of Lafayette is seeking experienced Automotive Service Advisors/Service Writers for their award-winning shops. The role involves managing customer interactions regarding vehicle repairs, from creating work orders and scheduling to providing estimates and finalizing invoices. The company offers industry-leading pay, state-of-the-art facilities, and various bonuses and incentives.

Requirements

  • Minimum 2 Years of Automotive Service Advisor Experience Required
  • Excellent customer service and time management skills
  • Ability to work Saturday’s when required
  • Valid Driver's License and Clean Driving Record

Nice To Haves

  • Ford/Lincoln Experience a Plus
  • Experience with Reynolds & Reynolds Preferred

Responsibilities

  • Greeting and communicating with customers on all aspects of repair, such as creating work orders, arranging bookings and communicating them to the technicians, and providing estimates to the consumer and finalizing invoices.
  • Performing other store duties and functions as directed by management.

Benefits

  • Medical, Dental & Vision Insurance
  • Life Insurance Plans
  • Short & Long Term Term Disability
  • 401K Plan + Match
  • Paid time off and vacation - Earn up to 10 Days off Year One
  • Growth opportunities
  • Paid Training
  • Employee vehicle purchase plans
  • Discounts on products and services
  • Above average industry pay
  • Relocation assistance available for qualified candidates
  • State-of-the-art, brand new facilities
  • Shop equipped with the newest technology and equipment
  • Training expenses paid to further your career
  • Continued education, manufacturer hands on and web based training
  • Clean and professional work environment
  • Bonuses for tenured employment
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