Automotive Service Advisor - Toyota of Naples

Germain Automotive • Naples, FL

3d

About The Position

Germain Toyota of Naples is hiring a performance-driven Service Advisor for a fast-paced, high-volume, customer-focused dealership. The role offers a competitive base salary plus commission, with earnings tied to hours per repair order, sales performance, and customer satisfaction. High-performing advisors can earn significantly above industry averages, and pay is weekly.

The Service Advisor builds customer relationships, recommends maintenance and repair services, communicates estimates and service recommendations, and keeps customers informed throughout the repair process. The position is intended for someone who can deliver an exceptional customer experience while meeting or exceeding customer satisfaction and performance metrics. Benefits begin on the first day, except paid time off, which is available after 90 days.

Requirements

• At least 2 years of experience as a Service Advisor or in an automotive dealership role.
• Proven ability to sell services and build customer trust.
• Strong understanding of vehicle maintenance and repair recommendations.
• Excellent communication and closing skills.
• Ability to thrive in a performance-driven environment.
• Professional appearance and strong work ethic.
• Valid driver’s license.
• Must pass pre-employment background, drug, and motor vehicle record screenings.

Nice To Haves

• ASE certification.
• Bilingual ability.

Responsibilities

• Greet customers with energy, urgency, and professionalism.
• Recommend needed maintenance and repair services to drive revenue.
• Build customer trust through clear, transparent communication and expert guidance.
• Provide accurate estimates and confidently present service recommendations.
• Set expectations and keep customers informed throughout the service process.
• Monitor repair progress and maximize the efficiency of each repair order.
• Deliver an outstanding customer experience that encourages repeat business and referrals.
• Meet or exceed customer satisfaction and performance metrics.

Benefits

• Medical, dental, and vision insurance starting on day one.
• 401(k) with company support.
• Weekly pay.
• Paid time off after 90 days.
• Parental leave.
• Life insurance.
• Short- and long-term disability.
• Employee discounts.
• State-of-the-art tools and technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed