Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Fort Lauderdale, FL

18d•Onsite

About The Position

Atlantic Coast Enterprises in Fort Lauderdale, Florida, is hiring a full-time Automotive Service Advisor to provide excellent customer service and help achieve sales goals. The Service Advisor guides customers through selected services and serves as the main point of contact between customers and auto technicians. After the vehicle service review, the advisor explains recommended services—including tires, brakes, and other maintenance—in an understandable way, covering benefits, costs, and product features. Building customer connections and trust is important to encouraging repeat business. Compensation includes base pay plus commission, with potential earnings of up to $80,000 per year.

Requirements

Be at least 18 years old.
Have previous sales and service advisor experience.
Have a valid driver's license.
Have excellent communication and customer service skills.
Be able to connect with people, show patience and empathy, and communicate about cars.
Be organized, able to prioritize tasks effectively, and detail-oriented.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through the services they have selected.
Act as the main point of contact between customers and auto technicians.
Explain recommended vehicle services, including tires, brakes, and other maintenance.
Clearly describe service benefits, costs, and product features to help customers make decisions.
Build customer connections and trust to encourage repeat business.

Benefits

Paid vacation after one year of employment.
Comprehensive health care coverage.
Dental and vision insurance.
Basic life insurance.
Short-term and long-term disability coverage.
Savings and retirement 401(k) program.
Bereavement leave.
Performance and longevity bonus platforms.
Employee oil changes and discounts.
Competitive base pay plus commission, with potential earnings up to $80,000 per year.