Automotive Service Advisor

ACE Jiffy Lube•St Petersburg, FL

16d•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in St. Petersburg, Florida. The role is centered on providing excellent customer service, guiding customers through vehicle services, and achieving sales goals. The advisor acts as the main point of contact between customers and auto technicians, explains recommended services and their benefits, costs, and product features, and builds trust to encourage repeat business. Compensation includes base pay plus commission, with the opportunity to earn up to $80,000 per year. ACE is a full-service lubrication, fluid, and automotive maintenance center. The company emphasizes fast, friendly, clean, and professional service, teamwork, employee ideas, and a supportive, collaborative workplace.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, patience, and empathy.
Ability to organize and prioritize tasks effectively.
Attention to detail.
Passion for cars.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through their selected services and serve as the main point of contact between customers and auto technicians.
Review recommended services following a vehicle service review, including tires, brakes, and other services.
Explain service benefits, costs, and product features clearly to help customers make informed decisions.
Build customer connections and trust to encourage repeat business.