Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Bloomingdale, FL

About The Position

Atlantic Coast Enterprises in Valrico, Florida, is hiring a full-time Automotive Service Advisor to deliver positive customer experiences and help achieve sales goals. The advisor is the primary point of contact between customers and automotive technicians, guiding customers through selected services and explaining recommended maintenance in an understandable way. After a vehicle service review, the advisor discusses tires, brakes, and other recommended services, including their benefits, costs, and product features. Building trust and customer relationships is important for encouraging repeat business. The position offers competitive base pay plus commission, with potential earnings of up to $80,000 per year. Atlantic Coast Enterprises describes its workplace as supportive and collaborative, with a culture focused on teamwork, mutual support, dedication, and fun.

Requirements

  • Be 18 years old or older.
  • Have previous sales and service advisor experience.
  • Have a valid driver's license.

Nice To Haves

  • Strong customer service and sales skills.
  • Passion for cars.
  • Excellent communication skills.
  • Ability to connect with people, show patience, and empathize with others.
  • Ability to organize and prioritize tasks effectively.
  • Attention to detail.

Responsibilities

  • Provide excellent customer service and work to create positive customer experiences.
  • Achieve sales goals.
  • Serve as the main point of contact between customers and automotive technicians.
  • Guide customers through the services they have selected.
  • Advise customers on tires, brakes, and other recommended services following a vehicle service review.
  • Explain service benefits, costs, and product features in a clear and understandable way.
  • Build customer connections and trust to encourage repeat business.

Benefits

  • Competitive base pay plus commission, with potential earnings up to $80,000 per year.
  • Paid vacation after one year of employment.
  • Comprehensive health care coverage.
  • Dental and vision insurance.
  • Basic life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) savings and retirement program.
  • Bereavement leave.
  • Performance and longevity bonus platforms.
  • Employee oil changes and discounts.
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