Automotive Service Advisor

Infiniti of Albuquerque • Albuquerque, NM

24d

About The Position

INFINITI of Albuquerque is seeking a motivated, customer-focused Automotive Service Advisor to provide a premium service experience, build customer relationships, and support the dealership’s service operations. The role involves listening to customer concerns, documenting repair needs, explaining recommendations and costs, and coordinating with technicians while keeping customers informed. The stated annual earning potential is $50,000–$100,000. The dealership describes a supportive team environment and opportunities for professional growth and advancement.

Requirements

• Excellent communication and customer service skills.
• Strong organizational skills and attention to detail.
• Ability to work in a fast-paced dealership environment.
• Positive attitude and team-oriented mindset.
• Valid driver's license.

Nice To Haves

• Previous automotive Service Advisor experience is preferred.

Responsibilities

• Greet customers and provide an exceptional service experience.
• Listen to customer concerns and accurately write repair orders.
• Explain recommended repairs, maintenance, and associated costs.
• Communicate with technicians to ensure customer concerns are addressed.
• Keep customers informed about repair progress and completion times.
• Build long-term customer relationships and maintain high customer satisfaction.
• Recommend additional services honestly and professionally.

Benefits

• Three weeks of paid time off after one year of employment.
• Competitive compensation plan.
• Supportive management and team environment.
• Opportunity for professional growth and advancement.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed