Automotive Service Advisor
About The Position
Driven by Dobbs is seeking a Retail Sales Manager to drive sales performance and deliver exceptional customer experiences in a fast-paced automotive service environment. The role assesses customer needs, recommends appropriate tires and services, and manages day-to-day sales operations. The ideal candidate combines automotive knowledge with communication and multitasking skills to balance customer service, shop workflow, and team coordination. This hands-on leader maintains a clean, organized, customer-focused environment while working toward store performance goals. Driven by Dobbs brings together Dobbs Tire and Auto Centers and Conrad’s Tire Express & Total Car Care, operating as a growing automotive service organization. Its locations offer tire brands and automotive services from routine maintenance to advanced diagnostics and engine repair. The company emphasizes training, development, safety, team wellbeing, and community involvement. The position requires at least one year of retail sales management experience and a valid driver’s license. Automotive repair industry experience is preferred. Candidates must complete a selection assessment and pre-employment screenings.
Requirements
- At least 1 year of experience in retail sales management.
- Valid driver’s license.
- Excellent verbal and written communication skills.
- Strong time management, accountability, and prioritization skills.
- Ability to stay organized, solve problems, and focus on solutions.
- Ability to perform in a fast-paced, high-volume environment and manage multiple priorities.
- Strong work ethic, attention to detail, critical-thinking skills, and commitment to results.
- Customer-centric approach and relationship-building ability.
- Motivation to meet and exceed sales goals.
- Commitment to safety and adherence to safety procedures, including proper use of personal protective equipment.
- Ability to work effectively with diverse team members and coordinate with technicians, service advisors, and management.
- Agreement to complete a selection assessment and pre-employment screenings.
Nice To Haves
- Automotive repair industry experience.
Responsibilities
- Greet customers and assess their tire and automotive service needs professionally.
- Recommend and sell tires, services, and accessories suited to customer needs and store sales goals.
- Manage retail, wholesale, and national account sales transactions accurately and efficiently.
- Oversee shop workflow in consideration of available staff, equipment, and time.
- Track inventory, assist with tire stocking, and maintain organized, attractive point-of-sale displays.
- Perform daily opening and closing duties, handle deposits safely, and provide basic shop support, including occasional tire mounting and balancing.
- Promote a clean, organized, customer-friendly showroom and service environment.
- Multitask across customer interactions, sales activity, and operational priorities.
- Use automotive product knowledge to help customers select tires and understand alignment needs and general vehicle maintenance recommendations.
- Work with technicians, service advisors, and management to support smooth operations and meet sales targets.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
