Automotive Service Advisor

ACE Jiffy Lube•Miami, FL

18d

About The Position

Atlantic Coast Enterprises in Miami, Florida, is hiring a full-time Automotive Service Advisor to provide positive customer experiences while helping achieve sales goals. The role is the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended services—including tires, brakes, and other maintenance—in clear terms, covering benefits, costs, and product features so customers can make informed decisions. Building trust and repeat business is central to the position. Compensation includes base pay plus commission, with earnings of up to $80,000 per year.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Strong customer service and sales skills.
Excellent communication skills, patience, empathy, organization, prioritization, and attention to detail.

Nice To Haves

Passion for cars and interest in the automotive industry.
Ability to connect easily with people.

Responsibilities

Provide excellent customer care and help achieve sales goals.
Guide customers through their selected services and serve as the main point of contact between customers and auto technicians.
Explain recommended vehicle services, including tires, brakes, and other services, in an easy-to-understand way.
Explain the benefits, costs, and product features of recommended services to help customers make decisions.
Build customer connections and trust to encourage repeat business.