Automotive Service Advisor
About The Position
Atlantic Coast Enterprises (ACE) is seeking a full-time Automotive Service Advisor in Pompano Beach, Florida. The role is for someone passionate about the automotive industry and focused on creating positive customer experiences. The position offers competitive base pay plus commission, with the opportunity to earn up to $80,000 per year. ACE is a full-service lubrication, fluid, and automotive maintenance center that aims to provide fast, friendly, clean, and professional service. The company emphasizes teamwork, mutual support, employee input, and a supportive, collaborative environment. The Automotive Service Advisor takes excellent care of customers while working toward sales goals. As the main point of contact between customers and auto technicians, the advisor guides customers through selected services and explains recommended maintenance, costs, benefits, and product features in an easy-to-understand way. Building trust and encouraging repeat business are important parts of the role.
Requirements
- Must be 18 years old or older.
- Previous sales and service advisor experience.
- Valid driver's license.
- Excellent communication and customer service skills.
- Ability to connect with people, discuss cars, and empathize with customers.
- Ability to organize and prioritize tasks effectively.
- Attention to detail.
Responsibilities
- Provide excellent customer care while achieving sales goals.
- Serve as the main point of contact between customers and auto technicians.
- Guide customers through the services they have selected.
- Advise customers about tires, brakes, and other recommended services following a vehicle service review.
- Explain service benefits, costs, and product features clearly to help customers make decisions.
- Build customer connections and trust to encourage repeat business.
Benefits
- Paid vacation after one year of employment.
- Comprehensive health care coverage.
- Dental insurance.
- Vision insurance.
- Basic life insurance.
- Short-term disability coverage.
- Long-term disability coverage.
- 401(k) savings and retirement program.
- Bereavement leave.
- Performance and longevity bonus platforms.
- Employee oil changes and discounts.
- Competitive base pay plus commission, with potential annual earnings up to $80,000.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
