Automotive Service Advisor

Hudson Automotive Group•Huntersville, NC
•$45,000 - $100,000

About The Position

Honda of Huntersville, part of Hudson Automotive Group, is hiring Automotive Service Advisors for its high-volume service team in Huntersville, North Carolina. The role offers a stated salary range of $45,000 to $100,000 per year in commission, with top performers described as having $100,000+ yearly earning potential. The service drive is brand new, state of the art, and climate controlled. Hudson Automotive Group is a third-generation, family-owned and operated business founded in 1948. It has grown to more than 60 dealerships and over 4,500 employees across seven states, primarily in the Southeast. Its dealerships have received several customer-service awards, and Hudson Automotive was voted a Best Place to Work in South Carolina in 2019. The position includes a flexible five-day work week with alternating Saturdays, yearly accrued PTO, and company-provided training and career development. The employer describes opportunities for internal advancement and offers additional manufacturer incentives and bonuses.

Requirements

  • Three to five years of previous Service Advisor experience.
  • Proven experience delivering a strong customer experience.
  • Ability to successfully guide customers throughout the service process.
  • Experience with customer relationship management (CRM) software.
  • Excellent communication skills.
  • Strong emotional intelligence.

Responsibilities

  • Deliver a strong customer experience.
  • Guide customers throughout the service process.

Benefits

  • Competitive compensation with $45,000–$100,000 yearly potential for top performers.
  • Additional manufacturer incentives and bonuses.
  • Company-provided training and career development.
  • Internal advancement opportunities.
  • Flexible work schedule: five-day work week with alternating Saturdays.
  • Yearly accrued PTO.
  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k) with match.
  • Paid vacation and holidays.
  • Employee discounts on products and services.
  • Employee development through training and advancement opportunities.
  • Brand-new, state-of-the-art climate-controlled service drive.
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