Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Fort Lauderdale, FL

18d

About The Position

Atlantic Coast Enterprises (ACE) is seeking a full-time Automotive Service Advisor in Ft. Lauderdale, Florida. The role is suited to someone passionate about the automotive industry and motivated to deliver positive customer experiences while meeting sales goals. The Service Advisor guides customers through their selected services and serves as the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended services—including tires, brakes, and other maintenance—in clear terms, covering benefits, costs, and product features to help customers make informed decisions. Building customer connections and trust is important for encouraging repeat business. ACE is a full-service lubrication, fluid, and automotive maintenance center committed to providing fast, friendly, clean, and professional service. The company describes its workplace as supportive and collaborative, with an emphasis on teamwork and employee ideas. Compensation includes a competitive base pay plus commission, with earnings of up to $80,000 per year. Benefits include paid vacation after one year of employment, health care coverage, dental and vision insurance, basic life insurance, short- and long-term disability, a 401(k) savings and retirement program, bereavement leave, performance and longevity bonus platforms, and employee oil changes and discounts.

Requirements

Be at least 18 years old.
Have previous sales and service advisor experience.
Have a valid driver's license.
Have customer service and sales skills and a passion for cars.
Have excellent communication skills and the ability to connect with people.
Be patient and able to empathize with others.
Be organized, able to prioritize tasks effectively, and detail-oriented.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through their selected services and serve as the main point of contact between customers and automotive technicians.
Review vehicle service recommendations with customers, including tires, brakes, and other recommended services.
Explain service benefits, costs, and product features in an easy-to-understand way to help customers make decisions.
Build customer connections and trust to encourage repeat business.