Automotive Service Advisor

Dan Vaden Chevrolet Cadillac Savannah • Savannah, TN

13d

About The Position

Vaden Automotive is seeking an experienced, customer-focused Automotive Service Advisor to join its service team. The role centers on building customer trust, explaining repair recommendations, and helping keep a busy service department operating smoothly. The position is with a growing dealership organization serving customers and communities throughout Georgia and South Carolina. Vaden describes its organization as offering stability, resources, and opportunities for a long-term career.

Requirements

• Previous Automotive Service Advisor experience is strongly preferred.
• Dealership or independent automotive repair experience is welcome.
• Solid understanding of automotive maintenance and repair.
• Strong communication, customer service, and interpersonal skills.
• Excellent organization and time-management abilities.
• Ability to prioritize and multitask in a fast-paced environment.
• Professional appearance and positive attitude.
• Team-oriented approach and strong work ethic.
• Valid driver's license.
• High school diploma or equivalent.
• Must pass a pre-employment background check and motor vehicle record (MVR) check.

Nice To Haves

• Experience with CDK and Xtime is a strong plus.

Responsibilities

• Greet customers and create a professional, welcoming service experience.
• Listen to customer concerns and accurately document vehicle needs.
• Schedule appointments and manage repair orders.
• Review recommended maintenance and repairs with customers.
• Explain technical information in a way customers can easily understand.
• Communicate repair updates and timelines throughout the service process.
• Work closely with technicians to monitor vehicle repairs.
• Recommend appropriate maintenance and dealership services.
• Review completed work with customers before vehicle delivery.
• Follow up with customers and build relationships that encourage repeat business.
• Maintain a high level of customer satisfaction throughout the service experience.

Benefits

• Competitive pay consisting of salary, commission, and bonuses.
• Health insurance.
• Dental insurance.
• Vision insurance.
• 401(k) with employer match.
• Paid vacation and holidays.
• Employee discounts on vehicles, service, and parts.
• Ongoing training and professional development.
• Career advancement opportunities within Vaden Automotive.
• Supportive leadership and team environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED