Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Sunrise, FL

18d

About The Position

Atlantic Coast Enterprises in Sunrise, Florida, is hiring a full-time Automotive Service Advisor to provide positive customer experiences and help achieve sales goals. The advisor guides customers through their selected services and serves as the main point of contact between customers and auto technicians. After a service review of each vehicle, the advisor explains recommended tires, brakes, and other services, including their benefits, costs, and product features, in an easy-to-understand way. Building customer connections and trust is important to earning repeat business. Atlantic Coast Enterprises is a full-service lubrication, fluid, and automotive maintenance center. The company describes its environment as supportive and collaborative, with a team-focused culture and an emphasis on fast, friendly, clean, and professional service. The position offers competitive base pay plus commission, with potential earnings of up to $80,000 per year. Benefits include paid vacation after one year of employment, health care coverage, dental and vision insurance, basic life insurance, short- and long-term disability, a 401(k) savings and retirement program, bereavement leave, performance and longevity bonus platforms, employee oil changes, and discounts.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, show patience and empathy, and discuss cars.
Ability to stay organized, prioritize tasks, and pay attention to detail.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through their selected services and serve as the main point of contact between customers and auto technicians.
Review service findings and advise customers on tires, brakes, and other recommended services.
Explain the benefits, costs, and features of products and services clearly to help customers make decisions.
Build customer relationships and trust to encourage repeat business.