Automotive Service Advisor

ACE Jiffy Lube•West Palm Beach, FL

17d•Onsite

About The Position

Atlantic Coast Enterprises (ACE) is hiring a full-time Automotive Service Advisor in West Palm Beach, Florida. The role combines customer service and sales, with competitive base pay plus commission and the opportunity to earn up to $80,000 per year. The advisor is the main point of contact between customers and automotive technicians, guiding customers through selected services and explaining recommended maintenance, including tires and brakes, along with related benefits, costs, and product features. The position calls for someone who enjoys working with people and cars, builds customer trust, and works toward sales goals. ACE is a full-service lubrication, fluid, and automotive maintenance center focused on fast, friendly, clean, and professional service. The company describes its workplace as supportive and collaborative and emphasizes teamwork, employee ideas, and creating lasting customer relationships.

Requirements

Be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, show patience and empathy, organize work, prioritize tasks, and pay attention to detail.

Responsibilities

Provide excellent customer care while working toward sales goals.
Serve as the main point of contact between customers and automotive technicians.
Guide customers through the services they have selected.
Explain recommended services, including tires, brakes, and other vehicle maintenance, in an easy-to-understand way.
Explain service benefits, costs, and product features to help customers make informed decisions.
Build customer connections and trust to encourage repeat business.