Automotive Service Advisor

Southpoint Honda•Durham, NC

47d•$60,000 - $175,000•Onsite

About The Position

Southpoint Honda, a Hudson Automotive Company, is seeking Automotive Service Advisors to join its award-winning, high-volume service team in Durham, North Carolina. The role offers a stated annual earning potential of $60,000 to $175,000+ for top performers, including commission, along with manufacturer incentives and bonuses. The dealership offers training and career development, internal advancement opportunities, and a flexible schedule described as a four-day work week with alternating Saturdays. Hudson Automotive Group is a third-generation, family-owned and operated business founded in 1948. It has grown from one location to a multistate, multi-franchise organization with more than 60 dealerships and over 4,500 employees across eight states in the Southeast. Its dealerships have received several customer-service awards, including the Honda President’s Award.

Requirements

Previous customer service experience is required.
Proven experience delivering a strong customer experience.
Ability to successfully guide customers throughout the service process.
Experience with customer relationship management (CRM) software.
Excellent communication skills.
Strong emotional intelligence.

Nice To Haves

Previous service or sales experience is preferred.

Responsibilities

Guide customers throughout the service process.
Deliver a strong customer experience.

Benefits

Additional manufacturer incentives and bonuses.
Company-provided training and career development.
Internal advancement opportunities.
Flexible work schedule, including a four-day work week and alternating Saturdays.
Yearly accrued PTO.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
401(k) with match.
Paid vacation and holidays.
Employee discounts on products and services.
Employee development through training and advancement opportunities.