Automotive Service Advisor
Kenny Kent Chevrolet•Evansville, IN
•$55,000 - $75,000•Onsite
About The Position
We are seeking a skilled and customer-focused Service Advisor to join the team. The Service Advisor provides exceptional customer service and helps ensure the smooth operation of the automotive service department. This is a full-time, in-person position with a day shift and opportunities for career growth. Pay is $55,000.00–$75,000.00 per year, based on experience and performance.
Requirements
- Basic knowledge of automotive repair, oil changes, tire services, and other common automotive maintenance procedures.
- Strong customer service skills and the ability to build rapport and provide excellent customer care.
- Excellent verbal and written communication skills.
- Detail-oriented, with strong organizational skills.
- Ability to multitask and prioritize work in a fast-paced environment.
- Proficiency using computer systems for invoicing, estimating, and record keeping.
Nice To Haves
- Previous experience in a dealership or automotive service environment.
Responsibilities
- Greet customers and assist them with their service needs.
- Consult with customers to determine vehicle repair and maintenance requirements.
- Provide accurate estimates for automotive repairs and services.
- Schedule appointments and manage the service department's workflow.
- Communicate with technicians to ensure timely completion of repairs.
- Keep customers informed about vehicle status and any additional repairs needed.
- Process payments and handle customer inquiries or concerns.
- Maintain accurate records of customer interactions and service history.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
