Automotive Service Advisor

Biggers Mazda • Elgin, IL

21d • $40,000 - $95,000

About The Position

Biggers Auto Group is seeking a Service Advisor to join its privately owned, local dealership group. The Service Advisor partners with customers throughout the vehicle repair experience, from their arrival at the service lane through vehicle redelivery. The company provides tools, personnel, support, and training for candidates with strong customer service skills and a willingness to learn.

Requirements

• Enthusiasm and high energy throughout the workday.
• Outgoing, friendly demeanor, especially when handling objections.
• Quality customer service skills and a sales track record.
• Strong interpersonal and communication skills, in person and over the phone.
• Ability to persuade and overcome customer objections during the sales process.
• Persistence, competitiveness, and a good work ethic.
• Focus on customer needs to enhance dealership and personal sales.

Nice To Haves

• GM or Mazda experience.
• Reynolds experience.

Responsibilities

• Greet customers as they arrive on the service lane.
• Perform a vehicle walk-around inspection.
• Recommend maintenance needs based on the service menu and inspection.
• Provide estimates for completion times and prices.
• Keep customers updated on repair progress.
• Perform vehicle redelivery upon completion.

Benefits

• Free health insurance.
• Dental and medical coverage.
• 401(k) plan.
• Paid vacation.
• Paid holidays.
• Competitive pay structure.
• Annual pay range of $40,000 to $95,000.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed