Automotive Service Advisor (No Experience Required)
About The Position
Dealership: L0346 Grapevine Honda Grapevine Honda Looking to start a high-income career without automotive experience? We’re hiring people-first, customer-focused professionals to join our Service Team. If you come from hospitality, retail, restaurants, or customer service, we’ll teach you the automotive side. This is a career opportunity, not just a job. Many of our top advisors started with no automotive experience and built six-figure careers by delivering exceptional customer service. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!
Requirements
- Strong background in customer service, hospitality, or retail
- Excellent communication and relationship-building skills
- Positive attitude with a desire to learn and grow
- Ability to thrive in a fast-paced, team environment
- No automotive experience required – we provide training
- High School graduate or equivalent, 18 years or older required.
- We are a drug free workplace.
- We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).
- We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Responsibilities
- Greet customers and create a welcoming, high-quality service experience
- Listen to customer needs and communicate service recommendations
- Coordinate with technicians to ensure timely and accurate repairs
- Provide updates and build trust throughout the service process
- Deliver an experience that keeps customers coming back
Benefits
- Paid training and career development
- Competitive compensation + performance-based earnings
- Growth opportunities within a high-volume dealership
- Supportive, team-driven environment
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
