Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Lakeland, FL

17d•$80,000•Onsite

About The Position

Atlantic Coast Enterprises in Lakeland, Florida, is hiring a full-time Automotive Service Advisor to deliver positive customer experiences and help achieve sales goals. The advisor guides customers through selected services and serves as the main point of contact between customers and auto technicians. After a vehicle service review, the advisor explains recommended services—including tires, brakes, and other maintenance—in clear terms, helping customers understand product features, benefits, and costs. Building customer connections and trust is important to earning repeat business.

Requirements

At least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, listen patiently, and empathize with customers.
Ability to stay organized, prioritize tasks, and pay attention to detail.
Passion for cars.

Responsibilities

Provide excellent customer service and help achieve sales goals.
Guide customers through their selected vehicle services.
Serve as the primary point of contact between customers and auto technicians.
Explain recommended services, product features, benefits, and costs in an easy-to-understand way.
Build customer connections and trust to encourage repeat business.

Benefits

Competitive base pay plus commission; earnings can reach up to $80,000 per year.
Paid vacation after one year of employment.
Comprehensive health care coverage.
Dental and vision insurance.
Basic life insurance.
Short-term and long-term disability coverage.
401(k) savings and retirement program.
Bereavement leave.
Performance and longevity bonus platforms.
Employee oil changes and discounts.