Automotive Service Advisor
About The Position
Fred Anderson Automotive Group is hiring an Automotive Service Advisor for Acura of Greenville. The role serves customers bringing their vehicles in for scheduled maintenance and repairs, providing quality, professional service and guiding them through the service process. The ideal candidate is energetic and outgoing, has a proven customer-service track record, communicates and manages time effectively, and builds rapport with customers. The Anderson Automotive Group is a family-owned and operated business with more than sixty-five years of history. Founded in 1955, the group operates franchise dealerships representing numerous world-class manufacturers and emphasizes philanthropy, community development, and providing progressive, high-quality retail and service experiences. The company describes career growth, stability, and the automotive industry's evolving technology as reasons to join.
Requirements
- Friendly and outgoing personality.
- Strong communication and organizational skills.
- Strong focus on customer service.
- Prior sales, customer service, or hospitality experience.
- Valid driver's license with an acceptable motor vehicle record.
- High school diploma or equivalent.
Responsibilities
- Build rapport with customers and follow up with them throughout the service process.
- Assist customers in maintaining their vehicles according to manufacturer standards.
- Present needed repairs and maintenance in a high-quality, professional, and knowledgeable manner.
- Provide a high level of customer service to guests.
- Learn to overcome objections, close sales, and complete all steps of the sales process according to company standards.
Benefits
- A culture of caring, belonging, and respect for everyone.
- Career growth and advancement opportunities.
- Leadership development, innovative training, and learning systems.
- Competitive compensation plans.
- 401(k) retirement plan with company match.
- Comprehensive health benefits, including telehealth and behavioral health services.
- Paid employee referral, recognition, and bonus programs.
- Paid time off, bereavement, and vacation benefits.
- Maternity and paternity leave.
- Employee discounts on parts, service, vehicle purchases, and local entertainment.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
