Automotive Service Advisor
Kendall Dealership Holdings•Bozeman, MT
•Onsite
About The Position
Kendall Auto Group is seeking a Service Advisor to join their Service team at Kendall Ford of Bozeman. This is a fast-paced environment serving clients throughout the community. The Service Advisor is the first point of contact for customers in the service department and plays a crucial role in ensuring lifelong customer satisfaction. The company is a family-owned and operated business with dealerships across multiple states, known for its commitment to customer experience and community stewardship.
Requirements
- 2 years of service writing experience is preferred.
- A valid driver's license.
- A good driving record.
- High level customer service experience.
- Ability to demonstrate time management.
- Strong work ethics.
- Strong communication skills.
- Ability to make recommendations and prioritize items in order of importance for customers.
Nice To Haves
- Knowledge of automobile repair and maintenance.
Responsibilities
- Interfacing with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
- Verifying work was properly performed and diagnosed.
- Researching vehicle history to make educated recommendations.
- Inputting and maintaining customer information.
- Completing work tasks in an efficient and organized manner.
- Using telephone, email, and chat systems to communicate with customers throughout the day.
- Scheduling service appointments.
Benefits
- Competitive pay plan / no cap on earnings – earn up to $100,000 plus!
- Substantial bonus program
- Career path development opportunities
- Competitive Paid Time Off & Paid Personal Leave
- Shop Manager on-site for assistance
- Fair dispatching/team work environment
- Large loyal customer base
- Experienced and loyal service technicians
- Clean/Safe shop with the equipment you need to get the job done
- Discounts on parts, service and vehicle purchases for your and your immediate family
- Medical, Dental and Vision insurance
- Paid Life insurance
- 401(k) plan w/ Fidelity
- Accident and Illness supplemental plans
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
