Automotive Service Advisor

Atlantic Coast Enterprises - ACE Jiffy Lube•Boynton Beach, FL

19d

About The Position

Atlantic Coast Enterprises in Boynton, Florida, is hiring a full-time Automotive Service Advisor to provide excellent customer service while achieving sales goals. The advisor guides customers through their selected services and serves as the main point of contact between customers and automotive technicians. After a vehicle service review, the advisor explains recommended tires, brakes, and other services, including their benefits, costs, and features, in a clear and understandable way. Building customer connections and trust to encourage repeat business is essential. The position offers competitive base pay plus commission, with annual earnings of up to $80,000. Atlantic Coast Enterprises describes its workplace as supportive and collaborative, with a team-oriented culture focused on professional service and customer relationships.

Requirements

Must be at least 18 years old.
Previous sales and service advisor experience.
Valid driver's license.
Excellent communication and customer service skills.
Ability to connect with people, show patience and empathy, and discuss cars.
Organized, able to prioritize tasks, and detail-oriented.

Responsibilities

Provide excellent customer care while working toward sales goals.
Guide customers through their elected services and act as the main contact between customers and auto technicians.
Explain recommended tires, brakes, and other services in an easy-to-understand way.
Explain service benefits, costs, and product features to help customers make decisions.
Build customer connections and trust to encourage repeat business.